At Signposts we have our own professional Community Workers who build supportive relationships with clients and offer both emotional and practical support where needed. Their role can range from sitting chatting informally to people in the café to helping people to fill in forms, understanding how complex benefits decisions are arrived at, contacting agencies and charities on behalf of clients, advocating for clients and mentoring clients. A key part of what our workers do is to build community by gathering people together in groups for meals, for activities, or discussions, so that mutual support can be facilitated.
We partner with a number of agencies and charities that book room space at our centre to help us extend the range of services on offer.
The Cafe is at the heart of our centre. It’s where we offer refreshments and a range of snacks. Anyone is welcome to come in during our opening hours of 9:30am to 2:30pm Monday to Friday. You can just enjoy the cafe, read the paper, work or play on your laptop, or access the in house internet-enabled computers. You may prefer to be on your own or chat to other customers, or our workers, or access the groups and services that run in the centre. In return we ask only that you adhere to our Code of Conduct which ensures that a respectful and friendly atmosphere is maintained at all times.
Young at heart
Free mobility exercises for the over 55s. After exercises we enjoy a simple lunch together. We celebrate birthdays and occasionally have a day trip out.
Mondays 10.30 to 12 noon, except during school summer holidays.
Contact: Jane Richards Tel: 01785 223860
Knit & natter
A friendly craft group where people can talk and knit or crochet. From beginners to experienced knitters with help and advice available.
Open to all ages!
Contact Name: Jane Richards Tel: 01785 23860
Free Legal Advice
Pickering & Butters offers a free legal drop-in service every second Wednesday of the month between 9:30 and 12:30. Our qualified solicitor will be able to provide you with advice for any legal issues which you may have. Appointments are not necessary. Alternatively if you cannot attend a drop-in session please call their offices on 01785 603060 where they can arrange an appointment at the signpost Centre or their own offices
Stafford and Rural Homes
The Signpost drop-in sessions on Highfields every Wednesday morning between 10am and 12noon are a great opportunity to meet your local housing officer and discuss any concerns that you may have from repair issues to housing issues. They will provide practical advice as well as sign posting advice to agencies that may be better placed to help resolve your query.
They are happy to hear from non-SARH tenants too so if you have a general housing query she will try her very best to help resolve it.
Please be aware that ideally this session should be used for quick queries and they will be happy to arrange home or office visits to discuss other queries requiring provision of specific or personal information or just to accommodate longer discussions.
To contact Emma, Tel: 0800 111 4554
Web Site: www.sarh.co.uk
We have employment coaches visiting our centre every Wednesday afternoon from 11am to 1pm. They will work alongside you to enable you to discover how to access the Government’s Universal Jobmatch website, to get the most from it, to build a cv and hone your interview skills. They will help you to get an interview and perform well when you get there.
Each quarter we aim to run the CAP Steps to Employment programme which is a high quality course full of excellent advice on how to get the best job you possibly can.
Contact Name: Mark Corson
Every Weds 11am to 1pm, except during school holidays.
MP surgery – Jeremy Lefroy
This is held about once every couple of months at Signposts by appointment only. If you want to make an appointment you should phone the MP’s office on 01785 252477.
Fountains Counselling Service
Fountains is a voluntary counselling service for adults (over 18yrs) staffed by qualified counsellors who have experience in areas of stress, anxiety, depression, loss and bereavement, anger, abuse, marriage counselling and other relationship difficulties. Counselling offers an opportunity to talk with a trained professional in a confidential and supportive setting. Please click on our logo and see our website for further information.
Help with anxiety and depression
We have linked up with the South Staffordshire Network for Mental Health who have trained some of our workers to help anyone suffering from anxiety and depression. We can also refer you to the network for further help and support and to their highly effective toolbox session designed to help you become more aware of your emotional well-being and signpost you to the emotional well-being tools and services that may be helpful to you.
We have found that many people who come to Signposts on a regular basis find our friendly and non-judgemental staff and volunteers create an ideal atmosphere in the cafe and centre generally to help reduce these symptoms and increase a feeling of personal well-being and happiness.
If you wish to make an appointment to meet with them at Signposts for a Toolbox assessment appointment then please ring 01543 301 139 or email: firstname.lastname@example.org